Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Clear Filter
  • K. M.
    Marriottsville, MD
    Reviewed on February 8th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very happy with carpet cleaning and very professional young man who did the cleaning. Highly recommend and will call again.

  • C. of Jehovah's Wit
    Capitol Heights, MD
    Reviewed on February 7th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Charlies was great. Arrived on time and did the job. Office staff was very nice. Nice company to work with.

  • M. Cara Stewart
    Glen Arm, MD
    Reviewed on February 7th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very nice and professional.

  • R. F.
    Ellicott City, MD
    Reviewed on February 1st, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very plesased with the work of the crew did in cleaning our carpet. We will certainly call them again when needed.

  • E. & Joanne L.
    Sykesville, MD
    Reviewed on January 31st, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: You don't need to wait for holidays for friends and family to visit. After Hydro-Clean finishes your carpets, your home is new again. 5.

  • A. & Shanthi F.
    Ellicott City, MD
    Reviewed on January 27th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Excellent service.

  • V. H.
    Catonsville, MD
    Reviewed on January 25th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Cameron did a great job! He arrived on time, and called to let me know he was on his way. He used foot guards, so didn’t track any mud in our house since it was raining. Only took 1 1/2 hours to clean all of our carpets, including stairs, and even an area rug. The carpets are so clean they look new, there is no chemical smell so I was able to stay home with the baby without any concerns, and they all dried in just a few hours. We had someone come clean our chimney at the same time (from another company) and the guy stepped on our freshly cleaned rug and tracked mud on it. (I was so upset!) Cameron had JUST finished packing his equipment, but when I showed him what the other guy had done, he happily unpacked the equipment and cleaned the muddy footprint. Talk about customer service. Seriously, you don’t get that kind of consideration from people anymore. Thank you so much for great service. I will definitely hire you again in the future.

  • C. & Michele P.
    Cockeysville, MD
    Reviewed on January 24th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Another great job by Hydroclean! I will be calling them again. The technicians are very professional and the carpets look great!

  • J. C.
    Crofton, MD
    Reviewed on January 19th, 2018
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Hydro Clean is my new, preferred carpet cleaner. They did a great job, did so efficiently, and at a good price. Keep up the good work. Till we meet again...

  • C. Jewell
    Cooksville, MD
    Reviewed on December 22nd, 2017

    Thank you so much for your team providing me and my home with excellent service! I originally was scheduled for just carpet cleaning and I asked Charles about cleaning tile which he said “no problem, we can take care of it today if you would like”. Now that is amazing customer service! Both technicians were very professional and courteous. My carpet and tile look new again!! I would definitely recommend Hydro Clean an will be using your services in the future.

  • D. S.
    Edgewood, MD
    Reviewed on December 20th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The technician was pleasant. Trevor reviewed the work , took measurements to confirm the order and set about performing his task. He did a wonderful job and I'm very pleased. This is the second time I've used Hydro-clean. I am very satisfied with the work.

  • C. & Denise C.
    Linthicum, MD
    Reviewed on December 18th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The guys were super. They did an excellent job in cleaning the carpet, went the extra mile to make sure we were happy, and were very curteous and friendly. Make sure you keep these guys on your team. An excellent representative of your company.

  • P. G.
    Parkville, MD
    Reviewed on December 17th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Trevor was great . The snow delayed him but once he was here he was kind and thorough and did great job!

  • V. R.
    Jessup, MD
    Reviewed on December 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Trevor is a good employee and wants to do a quality job.

  • L. & Julie M.
    Towson, MD
    Reviewed on December 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very professional and efficient. Appreciated the service provided.

  • S. & Sally S.
    Jessup, MD
    Reviewed on December 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Wonderful job with much attention to detail. Thankyou so much!

  • A. F.
    Eldersburg, MD
    Reviewed on December 14th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very impressed with the cleaning, the technicians and their flexibility. Very conscientious. I would highly recommend them and will call them next time I need their services.

  • S. B.
    Ellicott City, MD
    Reviewed on December 13th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The staff have all been very professional - from the folks on the phone, to the followup on the appointment, to the on-time (actually early) arrival of the crew to the work completed. Kept me apprised of the process each step of the way and gave me all the information to make a solid decision on the work to be done on the day of the appointment.

  • P. T.
    Towson, MD
    Reviewed on December 12th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: trevor was polite, on time, listened well to my concerns and worked hard to clean accordingly!

  • B. Baptist Church
    Barnesville, MD
    Reviewed on December 11th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very professional and very clean. Very nice people.

  • T. & Gloria H.
    Ferndale, MD
    Reviewed on December 11th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Called to let me know he was on his way, very polite and efficient.

  • E. & Sue C.
    Ellicott City, MD
    Reviewed on December 8th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Wonderful, thank you. The young men were very thorough and kind.

  • S. W.
    Ellicott City, MD
    Reviewed on December 8th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Josh was very professional and worked quickly and efficiently.

  • G. & Lois B.
    Parkville, MD
    Reviewed on December 7th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Our rugs are cleaner and brighter! Very professional service.

Review Central
4.99 out of 5 ( 1687 Reviews )
Request A Free Cleaning Estimate Today
Hydro Clean Service Area Map
Request A Free Cleaning Estimate Today
Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
  • Review Us on Angie's List
  • Find Us on Angie's List
Sister Companies
Arrow
Read Our Reviews