Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
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  • T. M.
    Maryland Line, MD
    Reviewed on November 19th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: As always amazing, from the time of my call until the guys left my door. I would never use a different company. My guys were very polite, and did a great job.

  • S. B.
    Marriottsville, MD
    Reviewed on November 19th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Our carpets look terrific! The technicians were professional, friendly, and very effective at cleaning the carpets. Ty called to let me know when they would arrive and they were right on time. I highlyrecommend Hydro-Clean!

  • T. Martin
    Millersville, MD
    Reviewed on November 19th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: As always amazing, from the time of my call until the guys left my door. I would never use a different company. My guys were very polite, and did a great job.

  • F. M.
    Manchester, MD
    Reviewed on November 18th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: Wilson and Brandy called before they arrived, were professional, polite, and hard workers.

  • A. & Wendy R.
    Lutherville Timonium, MD
    Reviewed on November 17th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: The men came on time, were courteous and respectful of my property and did an excellent job.

  • K. W.
    Lothian, MD
    Reviewed on November 17th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: Job was done quickly and well. Technicians were polite and engaging.

  • D. F.
    Lothian, MD
    Reviewed on November 17th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Techs arrived on time and were very respectful of our home. Highly recommend this company.

  • N. W.
    Long Green, MD
    Reviewed on November 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: Very prompt and professional. Quick but thorough cleaning. Will use them again in the future.

  • J. & Cindy J.
    Lisbon, MD
    Reviewed on November 15th, 2017
    • Your overall experience with our company.
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    • How was your experience with the first phone call to the company?

    Comment: Cameron was very personable and Saul as well. I thought it strange that they asked if I wanted the furniture moved. By him asking that question, I felt that I was asking too much to move the beds, but they really needed to be done. When I checked later after they had left, I do not think they moved the bed in the master bedroom. There were some things under my bed so if they did move it and clean, they would have put the things on top of the bed.

  • N. L.
    Linthicum Heights, MD
    Reviewed on November 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Dave arrived on time. He was very pleasant and did a very nice job.

  • D. H.
    Lineboro, MD
    Reviewed on November 15th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very pleased with the service and how the carpets looked after the cleaning.

  • C. & Kathy R.
    Laurel, MD
    Reviewed on November 14th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Professional, thorough, exceptional from start to finish. Thank you!

  • C. & Denise M.
    Lanham, MD
    Reviewed on November 14th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Charles & Jovan were very courteous and knowledgeable. They pointed out that our fan runs even when our system is turned off and provided us with other useful information. I would recommend your company to others based on our experience.

  • E. S.
    Kingsville, MD
    Reviewed on November 12th, 2017
    • Your overall experience with our company.
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    • How was your experience with the first phone call to the company?

    Comment: Ty and Destiny are fantastic workers of what any business would desire to project. They were polite, friendly, hardworking, and competent. The carpets look great and they really worked hard to clean up the troublesome spots. I could not be happier with there service.

  • L. D.
    Keymar, MD
    Reviewed on November 12th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Great job cleaning the dryer vent - very thorough, even retaped part of the vent that was starting to detach from the rest.

  • B. & Susan B.
    Kensington, MD
    Reviewed on November 9th, 2017
    • Your overall experience with our company.
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    Comment: Very neat and cleaned up. Very nice crew. Very professional.

  • D. B.
    Joppa, MD
    Reviewed on November 9th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    • How was your experience with the first phone call to the company?

    Comment: Professional, efficient, pleasant, excellent results.

  • M. Hayes
    White Hall, MD
    Reviewed on November 8th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Cameron was very professional, thorough and honest. My only suggestion - after the cleaning is over, around each vent I found dirt and debris from the cleaning and it would be great to have that vacuumed up or to use a dust pan and brush to quickly sweep up.

  • M. H.
    Jarrettsville, MD
    Reviewed on November 8th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Cameron was very professional, thorough and honest. My only suggestion - after the cleaning is over, around each vent I found dirt and debris from the cleaning and it would be great to have that vacuumed up or to use a dust pan and brush to quickly sweep up.

  • C. B.
    Hydes, MD
    Reviewed on November 7th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Trevor was just a pleasure to work with. So helpful and accommodating. Best of all - on time! Would definitely recommend him and your company.

  • B. C.
    Hyattsville, MD
    Reviewed on November 7th, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Your guys were great and very respectful. they did a great job.

  • S. D.
    Hunt Valley, MD
    Reviewed on November 6th, 2017
    • Your overall experience with our company.
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    Comment: Overall, a nice job was done. There was some small areas on my sectional that were missed.

  • K. I.
    Highland, MD
    Reviewed on November 6th, 2017
    • Your overall experience with our company.
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    Comment: knowledgeable crew chief and pleasant crew went right to work, removed every stain and brightened a once dull carpet.

  • S. C.
    Havre De Grace, MD
    Reviewed on November 3rd, 2017
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
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    Comment: Technicians James and Cantrell arrived on time and went right to work. They moved furniture, cleaned the carpet, and replaced furniture. Our carpet really needed the cleaning and they did an excellent job.

Review Central
4.99 out of 5 ( 1687 Reviews )
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Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
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