Hydro Clean Certified Restoration Customer Reviews
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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M. A.Parkton, MDReviewed on May 2nd, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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How was your experience with the first phone call to the company?
Comment: So happy to have had the team at Hydo Clean remove 20+ years of dust and dirt from my ductwork. My allergies are already improving! Not only that, but my dusting and vacuuming has decreased dramatically!
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Your overall experience with our company.
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M. Beth D.Annapolis, MDReviewed on May 2nd, 2018
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Your overall experience with our company.
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Comment: We were very pleased with the company’s services. The team was punctual and courteous and did quality work.
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Your overall experience with our company.
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M. & Mary K.Phoenix, MDReviewed on May 1st, 2018
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Your overall experience with our company.
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Comment: The area rug was very dirty due to being on floor while construction was taking place. The rug came back very clean. I am very happy with the way the rug turned out.
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Your overall experience with our company.
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W. & Irene P.Owings Mills, MDReviewed on April 17th, 2018
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Your overall experience with our company.
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Comment: The technicians called before arriving to give eta and upon arrival set up quickly, used foot protection gear, moved small furniture and replaced same after cleaning. They did a marvelous job, and asked for a check of their work following the cleaning. However, they did not leave any spot cleaner for use if the need should arise. Other, then that I will use Hydro Clean again and recommend to friends and family.
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Your overall experience with our company.
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R. M.BaltoReviewed on April 14th, 2018
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Your overall experience with our company.
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Comment: Friendly professional service, made a huge improvement on a 20 year old velvet sofa.
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Your overall experience with our company.
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G. & Joyce S.Sykesville, MDReviewed on April 9th, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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Comment: Workers very nice and careful. Cleaned up after the job.
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Your overall experience with our company.
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M. L.Perry Hall, MDReviewed on April 2nd, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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How was your experience with the first phone call to the company?
Comment: We requested James and he and his helper did a wonderful job. They cleaned and sealed the grout in the master bathroom and it looked like new. The rugs were also cleaned very well.
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Your overall experience with our company.
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A. & Sally M.Perry Hall, MDReviewed on March 30th, 2018
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Your overall experience with our company.
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Comment: Very pleased with the work. Some furniture could have been moved back but it was no big deal.
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Your overall experience with our company.
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L. P.Catonsville, MDReviewed on March 29th, 2018
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Your overall experience with our company.
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Comment: The gentleman that came out this time , truly did a great job!
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Your overall experience with our company.
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S. B. WitcherJarrettsville, MDReviewed on March 28th, 2018
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Your overall experience with our company.
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Comment: Great service, clean carpets!
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Your overall experience with our company.
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B. B.Riderwood, MDReviewed on March 27th, 2018
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Your overall experience with our company.
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Comment: The technicians were on time, efficient, cleaned the ducts without problems and especially cleaned up afterwards.
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Your overall experience with our company.
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L. & Lyn B.Reisterstown, MDReviewed on March 25th, 2018
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Your overall experience with our company.
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Comment: Saul was wonderful. He worked so hard and did an excellent job.
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Your overall experience with our company.
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S. B.Randallstown, MDReviewed on March 23rd, 2018
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Your overall experience with our company.
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Comment: Good efficient, helpful crew.
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Your overall experience with our company.
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L. BrownWhite Hall, MDReviewed on March 17th, 2018
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Your overall experience with our company.
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Comment: Our technicians were great. On time and very professional. Love doing business with you all. Thank you.
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Your overall experience with our company.
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L. L.Pylesville, MDReviewed on March 15th, 2018
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Your overall experience with our company.
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Comment: This is the second time I've used Hydroclean for a rental property. They were on time, very nice and did a great job. Very happy with the results and the price!
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Your overall experience with our company.
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C. T.Potomac, MDReviewed on March 14th, 2018
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Your overall experience with our company.
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How was your experience with the first phone call to the company?
Comment: Excellent service. Very professional job by very courteous technicians. Thanks to Betsy Albert for the recommendation.
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Your overall experience with our company.
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D. BoazzoCollege Park, MDReviewed on March 13th, 2018
I had the air ducts cleaned this morning and carpets cleaned this afternoon! It was fabulous job done by very polite and detailed service technicians! Thanks, Hydro Clean!
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C. WilliamsPoolesville, MDReviewed on March 12th, 2018
The techs were polite, professional, and on time. Before the cleaning, Bill walked through the house with me to make sure he understood what was to be cleaned and any special concerns I had. The cleaning was well done and thorough. They moved the furniture and put it back on special pads so the carpet could dry. I definitely recommend Hydro Clean and remember to ask for Bill.
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H. S.Pikesville, MDReviewed on March 7th, 2018
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Your overall experience with our company.
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Comment: Great job, even behind the sofas! Thanks!
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Your overall experience with our company.
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M. K.Phoenix, MDReviewed on March 7th, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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How satisfied were you with our timeliness in completing the work?
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How was your experience with the first phone call to the company?
Comment: The service was excellent and crew was very careful with our furniture bringing all the necessary equipment in and out of our house.
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Your overall experience with our company.
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R. S.Perryman, MDReviewed on March 1st, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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How satisfied were you with our timeliness in completing the work?
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How was your experience with the first phone call to the company?
Comment: Great job.
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Your overall experience with our company.
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B. G.Cockeysville, MDReviewed on February 22nd, 2018
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Your overall experience with our company.
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Comment: I would recommend Hydro Clean to anyone who has stains on their carpeting that no one else can get out. My 10-year old, dog-damaged carpeting doesn't look brand new, but looks 75% close it. It did take two tries, but the follow-up was no cost. I have already recommended Hydro Clean to neighbors.
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Your overall experience with our company.
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E. WillisDavidsonville, MDReviewed on February 20th, 2018
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Your overall experience with our company.
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Comment:
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Your overall experience with our company.
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G. R.Halethorpe, MDReviewed on February 8th, 2018
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Your overall experience with our company.
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How satisfied were you with our overall customer service?
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How was your experience with the first phone call to the company?
Comment: I would highly recommend hydro clean for carpet cleaning their technician got the job done answered all my questions and was very knowledgeable and at a great price 👍👍👍.
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Your overall experience with our company.
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