Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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1687 Reviews
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  • R. Burgess
    Bowie, MD
    Reviewed on June 25th, 2024

    Kyle was outstanding! He was polite, professional and answered all of my questions regarding the carpet cleaning process to my satisfaction!

  • G. Reds
    Bladensburg, MD
    Reviewed on June 21st, 2024

    Kyle was professional, efficient and thorough. He explained everything and the carpets looked fresh, smelled clean and looked great! It was nice to move into s home where the carpets were freshened up. Would definitely use then again for our recliner and tile floor.

  • K. Kyle
    Brandywine, MD
    Reviewed on June 21st, 2024

    This is our second time using Hydro Clean. The technician, Alban(not sure if that is the spelling) was on time, polite, respectful and did an amazing job.

  • L. Yankellow
    Benson, MD
    Reviewed on June 20th, 2024

    The young man albin was kind and respectful He did a wonderful job and was very neat

  • H. Preston
    Bethesda, MD
    Reviewed on June 19th, 2024

    on time, friendly, great work

  • J. Lee
    Boring, MD
    Reviewed on June 16th, 2024

    We reached out to various contractors to clean our dryer vent (~March 2024). Hydro clean was very prompt/detailed in their response and the prices were the most transparent/fair. We decided to go with Hydro Clean and they were able to get us scheduled pretty quickly. The technicians that arrived were very courteous/professional and it appeared that our dryer issues have been fixed. Fast forward a few months, we started having dryer issues again. We suspected there was more lint that was not cleaned out so we reached back to Hydro Clean to see if they could help remedy the situation (Note: We live in a unique home which is a split level townhouse on the 3rd/4th floor, so the dryer vents out to the roof which makes it more complicated than a typical job). Everyone I interacted with phone/email were extremely understanding and they had no issue sending out an expert technician very quickly to see what additional work was needed. Based on the recent work done, it appears that our issues have been fixed. We really appreciate the customer service provided by Hydro Clean and respect that they stand behind the quality of their service. They practice what they preach! I would highly recommend Hydro Clean to my neighbors/family.

  • J. Sypniewski
    Brentwood, MD
    Reviewed on May 24th, 2024

    Albin did an excellent job on our carpeting. He applied his product skills to our challenging cleaning process. The results were more than we expected. We will gladly recommend Hydro Clean and Albin to our friends and neighbors.

  • K. Weems
    Brinklow, MD
    Reviewed on May 22nd, 2024

    Sparkling clean!!! Albin was very considerate of our home and belongings. very quick and efficient. Communicates well, very nice! Whole house carpet cleaning well worth it with hydro-clean!

  • J. Morris
    Baltimore, MD
    Reviewed on May 22nd, 2024

    Albin was very professional and pleasant. He did an excellent job cleaning the carpet in six rooms, two separate sets of stairs and the tile floor in the kitchen. This is the first time I used Hydro Clean and I will contract with company again.

  • K. Meyers
    Columbia, MD
    Reviewed on May 21st, 2024

    communicated very well from the very first call to them and on the day of as well, carpets look great! showed up promptly on time! very kind employee! extremely satisfied!

  • D. Medvigy
    Ellicott City , MD
    Reviewed on May 20th, 2024

    Wasn't the cheapest I have gotten quotes from, nor most expensive, but let me tell you they were worth the money. I have hired other companies to take care of my occasional cat urine issues from sick cats in the past, none of them did the quality work this company did. They treated it with enzyme (normal), then sucked it up with car powered vacuum. Then they injection treated the pad, sucked it up. Then they used their "hyrdo clean" cleaning process.

  • S. Person
    Brooklandville, MD
    Reviewed on May 19th, 2024

    Great job!

  • K. Stout
    Forest Hill, MD
    Reviewed on May 2nd, 2024

    Good customer service, on time for pick up and delivery, and my rugs look great.

  • T. Davis
    Fork, MD
    Reviewed on May 1st, 2024

    Continuing customer for at least the 4th time. Best company for deep carpet cleaning. Carpets get clean without the harsh chemicals which is important for allergies and asthma. Techs are always very professional, polite, patient, and seem to generally care about the customers' needs. Just make sure that you point out all the spots you want removed. Would definitely hire them again.

  • S. Blondell
    Fort Howard, MD
    Reviewed on May 1st, 2024

    Excellent service! Very friendly! Got all of the gunk out of the vents of my new home!

  • K. Ortiz
    Fort Washington, MD
    Reviewed on April 30th, 2024

    Albin was extremely helpful efficient and informative

  • M. Belagaprice
    Reviewed on April 24th, 2024

    Kyle was very competent, and had a polite manner. I was very happy with his work.

  • T. Taft
    Fulton, MD
    Reviewed on April 24th, 2024

    James did an amazing job on my upholstery. He was very helpful, efficient and explained everything very thoroughly while having a very friendly demeanor. Their price is slightly more than what I previously shopped around for, but their cleaning comes with a warranty so it's worth it. Especially if you have kids or pets that may leave stains regularly. Would definitely recommend

  • A. Estopinan
    Gaithersburg, MD
    Reviewed on April 24th, 2024

    PROFESSIONAL, COURTEOUS AND KNOWLEDGEABLE!!!! HIGHLY QUALIFIED AND RECOMMEND THEM!!! THX YOU

  • L. Morris
    Baltimore, MD
    Reviewed on April 16th, 2024

    Albin was great! He paid attention to detail and gave my sofa stairs and rugs a nice deep clean. Highly recommend.

  • C. Bragg
    Ellicott City, MD
    Reviewed on April 12th, 2024

    Unfortunately they had a late start. However the carpet cleaning was excellent. The technician was very cooperative and the experience was excellent. They were late because they are understaffed

  • E. Frey
    Annapolis, MD
    Reviewed on April 10th, 2024

    Excellent customer service! Highly recommend 👍🏻

  • S.
    Essex, MD
    Reviewed on April 9th, 2024

    My technician Kyle Cantner was great. He was professional, thorough and as promised he called a half hour prior to arriving. He even arrived an hour earlier than scheduled which allowed me extra time to take care of some other errands. This was my second time using Hydroclean and the service has been exceptional each time! Thank you Hydro Clean!

  • J. Webster
    Rockville, MD
    Reviewed on April 8th, 2024

    Albin was the consummate professional who tackled our indoor and outdoor projects with great care. Our grimy porch cushions and bathroom tile sparkle once again! Swift, efficient and tidy. Highly recommend!

Review Central
4.99 out of 5 ( 1687 Reviews )
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Awards & Affiliations
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