Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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1687 Reviews
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  • R. Kanevsky
    Baltimore, MD
    Reviewed on September 22nd, 2024

    Great and professional service.

  • J. Richards
    Ellicott City, MD
    Reviewed on September 20th, 2024

    The operator was courteous and explained what he was doing every step of the way. I was disappointed that some stains couldn’t be removed from our area rug but they had been there for a long time. I am surprised at how wet that rug still is, a day after the cleaning.

  • S. H
    Columbia, MD
    Reviewed on September 19th, 2024

    Very pleased with the job Hydroclean did on my home carpets. We will be using them again for our carpet care needs. Thank you

  • K. Young
    Annapolis, MD
    Reviewed on September 18th, 2024

    Great service. Very friendly and efficient.

  • A. Crane
    Catonsville, MD
    Reviewed on September 18th, 2024

    Great service. Definitely use again and recommend.

  • W. Hrica
    Essex, MD
    Reviewed on September 17th, 2024

    Jacob and Jason arrived at our home to clean and seal our duct work. Nothing had been done with our duct work since the house was built in the 1970's. They shook my hand and proceeded to get to work. I can tell you that they both worked extremely hard. There were a few setbacks and they did not lose their cool. They also stayed late to make sure the job was done correctly and completely. It was a pleasure to have them in our home, and I highly recommend the company as we have used Hydro Clean in the past. Thanks!

  • C. Bragg
    Rockville, MD
    Reviewed on September 16th, 2024

    Unfortunately they had a late start. However the carpet cleaning was excellent. The technician was very cooperative and the experience was excellent. They were late because they are understaffed

  • A. Mertz
    Middle River, MD
    Reviewed on September 16th, 2024

    Beyond ecstatic with the job they did! My technician Dave was so nice and professional and very helpful! He came in and made my house look and smell brand new (and it was in need of some major help!) all within an hour. He even helped lighten up a stain left by my husband when he dropped an espresso dark wood stain paint brush on our white carpet about a month ago. Needless to say I would highly recommend! Also this picture doesn’t even do it justice… so worth it!!!

  • S. Goergens
    Towson, MD
    Reviewed on September 15th, 2024

    Upon contacting Hydroclean, I received text communication and within hours had an appointment scheduled. The technician that came to the house was extremely helpful and polite and did an amazing job. I will definitely be using Hydroclean again.

  • M. Holmes
    Aberdeen, MD
    Reviewed on August 23rd, 2024

    Great job! Thank you

  • A. Lheureux
    Hampstead, MD
    Reviewed on August 23rd, 2024

    I have had carpets cleaned before and I’ve always been disappointed. I have never had furniture cleaned, but thanks to a new dog , a grandson, and the occasional spill… My furniture looked terrible as did the carpet and the staircase. I did some research and chose this business. Prices were reasonable, and people gave good reviews. Long story short, I could not recommend This business enough. The technicians were awesome. The service was exceptional. My furniture looks brand new and so does the carpeting on the stairs and in the rooms. If you need service, this is who you want to do business with. A great company that stands behind their work. Didn’t take a penny until the job was done and I was satisfied. I can’t say enough good things about this business. They called me after the service not the next day, but almost 2 weeks later to check in and make sure that I was completely satisfied. Again, this is who you want to do business with!!!

  • L.
    Cabin John, MD
    Reviewed on August 22nd, 2024

    Everyone was so nice and came on time in the scheduled window. Donovan was great. He came to check our dryer vent. He was friendly and communicated everything to help me understand what they found. Kyle was also great. He did our carpets and explained all the options for me. They looked amazing when he was finished. I would use them again for a future service.

  • K. Alaj
    Barnesville, MD
    Reviewed on July 25th, 2024

    We recently had our carpets cleaned by Hydro Clean, and we couldn’t be happier with the results! Albin, our technician, was absolutely excellent. He tackled the large house with great efficiency and attention to detail, leaving the carpets looking fresh and spotless. The entire process was seamless, from scheduling the appointment to the thorough cleaning itself. We highly recommend Hydro Clean and especially Albin for anyone in need of top-notch carpet cleaning services.

  • J. Locke
    Accokeek, MD
    Reviewed on July 24th, 2024

    Kyle was awesome and very knowledgeable my carpet looks great

  • C. Zaffiris
    Andrews, MD
    Reviewed on July 23rd, 2024

    Your employees came in very respectful quick to listen to what my concerns and the cleaning areas I really appreciated the offer to have my rugs treated, especially for pet stains and the guarantee and I would’ve 100% taken advantage of it especially the way your employee explained it had it not been that we are replacing the rugs in the next six months Everything looks great was done timely manner

  • M. G
    Arnold, MD
    Reviewed on July 23rd, 2024

    Carpet looks great! Dave did a really great job and couldn't be happier with his work, it looks brand new! Thanks again!

  • R. Henderson
    Washington D.C., MD
    Reviewed on July 22nd, 2024

    They were on time, provided me with accurate cost break down of services and did a fantastic job cleaning the carpet.

  • D. Bosk
    Abingdon, MD
    Reviewed on July 22nd, 2024

    This is our first time using hydoclean and my carpets and tile floor look amazing. Albin was very professional and respectful of us having to be in the house the same time. We will definitely be using Hydroclean again! Thank yiu!

  • L. Ballow
    Ashton, MD
    Reviewed on July 21st, 2024

    Again, I can say that this was one of the best experiences I’ve had in dealing with customer service! From beginning to end, the professionalism that I was given was top notch! Just had my vents cleaned out and was amazed at the amount of accumulated dirt. The guys did a great job and very respectful of our home. You continue to prove that the customer is important and your company grows by giving great service. Keep up the amazing job!

  • L. McDonald
    Baldwin, MD
    Reviewed on July 19th, 2024

    The guy that came to clean was fantastic. Did the job quickly and professionally.

  • L. Lansing
    Belcamp, MD
    Reviewed on July 18th, 2024

    The young man was very courteous and professional. The sofa looks new and I must say it also smells nice.

  • D. Stepney
    Beltsville, MD
    Reviewed on July 17th, 2024

    Our tech was awesome! We will request him again, and refer him to our family and friends.

  • J. Hanes
    Beallsville, MD
    Reviewed on July 15th, 2024

  • A. La Roo
    Catonsville, MD
    Reviewed on July 14th, 2024

    I have never been so satisfied with a service that I’ve purchased. From beginning to end these guys are completely amazing. I had average wear and tear on my carpeted stairs. They looked filthy and it was really starting to bother me. My couch and chair looked pretty bad, considering a dog, a baby , and a few spills over the last couple of years. I was ready to throw the furniture away. I started doing some research into carpet cleaning because I’ve had terrible experiences in the past . I called this company. They gave me an amazing price. When the gentlemen came, they could not have been more professional. They explained every step in the process. Long story short it looks like I have brand new furniture and brand new rugs. Everything was completely dry within eight hours. Again, I cannot say enough about this company . For those who are kind of on the fence about getting their carpets and furniture cleaned this is who you want to go with. Amazing amazing amazing ! I will be telling everybody about this company.

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4.99 out of 5 ( 1687 Reviews )
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Awards & Affiliations
  • NADCA
  • IICRC
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  • Angie's List Super Service Award 2016
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