Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Clear Filter
  • M. & Kim F.
    Beallsville, MD
    Reviewed on October 26th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Been using hydroclean for several years. Would recommend them to others.

  • M. C.
    Barnesville, MD
    Reviewed on October 26th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I really can't recall. At least 5 years. I have always been pleased with the service, the employees professionalism and prompt service.

  • M. R.
    Baltimore, MD
    Reviewed on October 24th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This was my first time using Hydro Clean. They did an awesome job, removing pet stains that I did not think would come out. The technicians were efficient and courteous.

  • J. & Ann H.
    Ashton, MD
    Reviewed on October 23rd, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: we have used hydro clean at least 2 or 3 times. They are always professional and courteous.

  • R. H.
    Abingdon, MD
    Reviewed on October 22nd, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This was my first time using Hydro Clean services and I was very pleased from the office staff all the way to the technicians. The technicians were vey thorough and explained each step of the process for cleaning the air ducts.

  • J. & Melissa B.
    Arnold, MD
    Reviewed on October 22nd, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This was our first time using Hydro Clean. Dave and Manny were very professional and and friendly.

  • K. Y.
    Catonsville, MD
    Reviewed on October 22nd, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This is my first time using Hydro Clean. Heard about them on 95.1 Shine and decided to try them. The two gentlemen Anjelo and Cameron were very professional. Would recommend Hydro Clean to my friends and family. Wonderful experience. My home is smiling!!

  • J. L.
    Elkridge, MD
    Reviewed on October 22nd, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Good job. Stayed away 24 hours and still damp. Nice guys doing job. Couple of spots could have been better.

  • J. & Kristen W.
    Perry Hall, MD
    Reviewed on October 21st, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Hydro-Clean did a great job cleaning all of my carpets that I had requested.

  • J. W.
    Pasadena, MD
    Reviewed on October 20th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Hydro Clean did an amazing job cleaning my carpets. I will definitely use them in the future. Dave and Manny were very professional and friendly. I am very satisfied.

  • T. & Lynne Y.
    Sparks, MD
    Reviewed on October 20th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Hydro clean is a professional, clearly customer-focused company whose work is superior. Their Technician, Dave, was extremely knowledgeable and very helpful. Their administrative representative, Janine, went out of her way to accommodate a last minute schedule change request. Great people and great company. I highly recommend them.

  • M. S.
    Hunt Valley, MD
    Reviewed on October 19th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: was more than pleased with Dave and Ed and the Hydro Cleaning process. My carpets look like new and I'm really happy. I will surely use these services again....

  • C. B.
    Pasadena, MD
    Reviewed on October 18th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I am a first time customer and am completely satisfied. Brandon and Manny were great. Excellent job.

  • M. R.
    Perry Hall, MD
    Reviewed on October 18th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I've been using Hydro Clean for carpet cleaning of rental properties that I manage for the last 5 or more years and I've never had a poor experience. They are upfront about costs and have dedicated hard working crews that complete the work efficiently.

  • J. G.
    Boyds, MD
    Reviewed on October 18th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Great job cleaning carpets. Left area also neat & clean. Good crew.

  • W. & Debbie K.
    Bowie, MD
    Reviewed on October 18th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The technician did a fantastic job and was very professional.

  • D. & Susan Z.
    Boring, MD
    Reviewed on October 17th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Arrived on time. Very polite. Did great work. Very efficient.

  • D. L.
    Bladensburg, MD
    Reviewed on October 17th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: this was the first time using hydro clean and i was very happy with the job i would recommend hydro clean to everyone.

  • B. & Erica P.
    Bethesda, MD
    Reviewed on October 17th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: First time. Was recommended by a friend and I am completely satisfied.

  • G. S.
    Benson, MD
    Reviewed on October 16th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: They did an excellent job removing pet stains from a white carpet!! Carpets look great! It did take longer for my carpets to dry then I was told.

  • R. S.
    Beltsville, MD
    Reviewed on October 12th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Outstanding service. I couldn't be happier with the cleaning job and the staff who did the work.

  • D. Jocham
    Gaithersburg, md
    Reviewed on October 11th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: We can always count on Hydro Clean to do the job right the 1st time . So easy to schedule service. Christina is AWESOME.

  • P. S.
    Belcamp, MD
    Reviewed on October 11th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This is my second year as a HydroClean customer and I am extremely satisfied with their professionalism, promptness & competitive pricing. As long as I have carpet I'll continue to use HydroClean to clean it.

  • D. J.
    Bel Air, MD
    Reviewed on October 11th, 2016
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: We can always count on Hydro Clean to do the job right the 1st time . So easy to schedule service. Christina is AWESOME.

Review Central
4.99 out of 5 ( 1687 Reviews )
Request A Free Cleaning Estimate Today
Hydro Clean Service Area Map
Request A Free Cleaning Estimate Today
Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
  • Review Us on Angie's List
  • Find Us on Angie's List
Sister Companies
Arrow
Read Our Reviews