Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Clear Filter
  • S. Drebin
    Galesville, MD
    Reviewed on July 13th, 2019

    Machine broke down. Thought they should of come back another day. They finished using what they had. Nice people but I hope it is clean.

  • M. Lowe
    Gaithersburg, MD
    Reviewed on July 13th, 2019

    Jody and Richard are great.

  • C. Pearson
    Fulton, MD
    Reviewed on July 13th, 2019

  • J. Scranton
    Friendship, MD
    Reviewed on July 13th, 2019

    Booked quickly, when needed. Did an excellent job, very professional. All light stains were gone from our light beige carpet. It smelled great, was mostly dry and the pricing was as expected.

  • R. G.
    Freeland, MD
    Reviewed on July 11th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Derek and Alger did a wonderful job cleaning my carpet and sofa.. They were very professional, prompt, very pleasant and went over and beyond to complete the service. Outstanding!

  • J. L.
    Fort Washington, MD
    Reviewed on July 11th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: On time. Great quick service. Polite. Fantastic cleaning. Thanks.

  • M. & Mary L.
    Fort Howard, MD
    Reviewed on July 11th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: excellent prompt and courteous service - amazing results.

  • E. C.
    Fort George G. Meade, MD
    Reviewed on July 10th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: My experience with Hydro Clean was excellent! Jody and Derrick were punctual, professional, and diligent. I would definitely use their services again in the future.

  • G. & Karyn M.
    Fork, MD
    Reviewed on July 9th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This was out third time using Hydroclean and the technicians are well trained and very thorough and courteous.

  • A. B.
    Forest Hill, MD
    Reviewed on July 8th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I was very pleased with the service I received. Would recommend your company.

  • R. B.
    Finksburg, MD
    Reviewed on July 8th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Everything was just perfect. I wish I had more carpets to clean!

  • M. Lou H.
    Fallston, MD
    Reviewed on July 5th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: We are very happy with the service. Eric nd Josh did a great job. Our pink chair especially looks so much better. The carpet came very clean. Would use you again. Would also recommend to friends. Rich and Mary Lou.

  • S. & Brooke D.
    Essex, MD
    Reviewed on July 4th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Thank you for making the time to come out the same day I called to clean our rug, carpet, and sofa! The members that assisted on the phone were unbelievably accommodating, the cleaners that showed up were perfect and professional, and the work was flawless! So happy, I have referred you to others and will continue to do so! ❤️.

  • C. A.
    Ellicott City, MD
    Reviewed on July 3rd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very pleased with carpet cleaning service. Spots that another cleaning service said couldn't be removed were totally removed with Hydro Clean. Service guys were prompt and friendly.

  • G. W.
    Columbia, MD
    Reviewed on July 3rd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Very pleased with the service. All of the technicians were wonderful and extremely professional. I will definitely use Hydro Clean again. Thanks so much!!!

  • J. P.
    West Friendship, MD
    Reviewed on July 2nd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Dave and Julian were efficient, professional, and got the job done very well. We are highly satisfied and will use hydroclean again.

  • D. L.
    Halethorpe, MD
    Reviewed on July 2nd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: They did a great job. The workers were curtious and friendly. Would highly recomend them.

  • N. Yakas
    Churchton, MD
    Reviewed on July 2nd, 2019

    Once a year HydroClean comes out to clean my sofa and dog beds. They are always fantastic and everything looks great!

  • T. P.
    Reisterstown, MD
    Reviewed on June 27th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: It was an awesome experience once again, the technicians were on time professional and just great ! Thanks again.

  • R. & Joanne G.
    Gwynn Oak, MD
    Reviewed on June 27th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Job was handled with the utmost of care... Jody advised us every step of the way. Was attentive to any concerns or questions we had. Appreciated the discounts received. Nothing missing, Nothing broken.

  • J. H.
    Reisterstown, MD
    Reviewed on June 25th, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Excellent service!

  • L. H.
    Pasadena, MD
    Reviewed on June 23rd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The two men who cleaned our home were very polite and hard working. I was a little disappointed that most of the stains were unable to be removed but the rest of the carpet looks very nice.

  • R. R.
    Catonsville, MD
    Reviewed on June 22nd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I am very pleased with the results of the cleaning and the service during the process. I will not hesitate to use you again when needed. Thank you, thank you!!

  • B. & Darla S.
    Elkridge, MD
    Reviewed on June 22nd, 2019
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Carpets look great! The technicians were friendly and conscientious, and were careful when bringing hoses in and out of the house. They informed me of the products used as well as the procedures taken to clean and treat the carpets. Some areas required a second “going over”, and it was important to the technician that the job be satisfactorily completed.

Review Central
4.99 out of 5 ( 1687 Reviews )
Request A Free Cleaning Estimate Today
Hydro Clean Service Area Map
Request A Free Cleaning Estimate Today
Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
  • Review Us on Angie's List
  • Find Us on Angie's List
Sister Companies
Arrow
Read Our Reviews