Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
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  • C.
    Savage, MD
    Reviewed on February 11th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Charlie(Charles) was great. He is very professional and personable. The rugs look great and I am in the process of putting the furniture and top rugs back on them. I tried to write a good review for Charlie on Facebook but unfortunately you have to join Facebook to do so. Perhaps you could put in a good word for him so he gets the bonus. I will write a favorable review on Angi’s List. thanks for your wonderful service.

  • M. Kumoji
    Catonsville, MD
    Reviewed on January 31st, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I was most impressed by the two service operators who cleaned my house. They were knowledgeable,courteous,patient, efficient and very helpful. A most pleasant experience.

  • B. D.
    Sandy Spring, MD
    Reviewed on January 29th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: A good service with excellent results!

  • E. Harmer
    Madrones, CA
    Reviewed on January 29th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Excellent experience! Wonderful service!

  • S. M.
    Rosedale, MD
    Reviewed on January 26th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The berber carpet looks new again, the pet stains were removed so well with our cleaning. Dave & Mike are a great and pleasant, efficient team.

  • C. Ferciot
    Lutherville, MD
    Reviewed on January 21st, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: I was extremely pleased with my cleaning. Your operators removed stains others have left. Thank you!

  • M. Young
    Rockville, MD
    Reviewed on January 14th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Charle went out of his way to put my closet door back on its track. A very difficult task, and he did it with a great attitude. I would recommend your service.

  • E. White
    Riverdale, MD
    Reviewed on January 14th, 2020

    The technician arrived on time. He explained the process to me as he was providing the service. The technician was very polite and worked efficiently. My carpets look and smell great!!

  • P. Biddinger
    Riva, MD
    Reviewed on January 13th, 2020

    They always do a great job

  • D. Brown
    Riderwood, MD
    Reviewed on January 13th, 2020

    Hydro-clean did a great job

  • R. Cooper
    Reisterstown, MD
    Reviewed on January 13th, 2020

    Hydro Clean did a wonderful job!

  • R. Cooper
    Randallstown, MD
    Reviewed on January 13th, 2020

    Hydro Clean did a wonderful job!

  • H. Slep
    Pasadena, MD
    Reviewed on January 13th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: The team did a great job. They were courteous & very efficient. We would highly recommend your company to our friends & look forward to using your company again.

  • S. Bates
    Pylesville, MD
    Reviewed on January 13th, 2020

  • S. Kandel
    Potomac, MD
    Reviewed on January 13th, 2020

  • J. Wilder
    Poolesville, MD
    Reviewed on January 13th, 2020

    Hydro clean was easy to schedule with, gave a reasonable price over the phone to clean 4 chairs and an ottoman. Dave was friendly and punctual, and the cleaning was effective and quick. Great experience!

  • J. Gajda
    Poolesville, MD
    Reviewed on January 13th, 2020

    Both members of the crew were very professional and polite. It has been a few months since we had the carpet cleaned and it still looks good. Would recommend

  • S. Goodall-Taylor
    Pikesville, MD
    Reviewed on January 13th, 2020

    Wilson was polite, pleasant and professional. He was a good listener as we walked through the house to make sure that we were both in agreement on what was to be done. I inspected the work before he left and he did an excellent job and he checked with me to be sure that I was satisfied.

  • L. Kerxton
    Phoenix, MD
    Reviewed on January 13th, 2020

    Hydro -Clean is an awesome company.They sent friendly,honest,punctual workers to my home to clean my carpet. It was a great experience. I highly recommend them.

  • J. Matesic
    Perryman, MD
    Reviewed on January 13th, 2020

    Dave - excellent attention to detail. On time, work completed as promised.

  • R. H.
    Edgewood, MD
    Reviewed on January 12th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Fast, efficient and excellent work.

  • M. Ferrens
    Perry Hall, MD
    Reviewed on January 12th, 2020

    I called hydro clean last minute. They were able to accommodate my request. When the workers arrived the end product exceeded my expectation. Highly recommend company.

  • T. Marks
    Parkville, MD
    Reviewed on January 12th, 2020

    I’ve used Hydroclean for years on heavily soiled carpets in rooms and hallways. The results are spectacular, and their staff has such great customer service. Thanks so much guys!!

  • C. Wright
    Parkton, MD
    Reviewed on January 12th, 2020

    My appt. was somehow altered which created a major inconvenience for me. The tech. arrived almost 3 hrs. later than I was told. However, he was extremely apologetic for the error and did provide excellent service. They also gave me an additional discount due to the error. In conclusion, I was very satisfied with the end result and my carpet looked great. Jamal, the technician, was very knowledgeable, professional and respectful. I will use this service again.

Review Central
4.99 out of 5 ( 1687 Reviews )
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Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
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