Hydro Clean Certified Restoration Customer Reviews

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Our hot water tank sprung a serious leak less than 48 hours from settlement on our house. Needless to say, settlement was delayed. But the professionals at Hydro Clean immediately understood our situation and went into action the very day I called. All personnel that I dealt with were extremely understanding, sympathetic, and kind. The entire clean up and restoration was completed in just 3 business days. And I couldn't be more pleased with the results. This is a company of true professionals at every level. Highly recommend using Hydro Clean!

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: My husband and I are very pleased with the service we received on Monday, June 8, 2020. The technician was professional and informative prior to beginning the service. He worked quickly and neatly and gave an opportunity to ask questions. The technician appeared to be skilled and efficient. Our carpet looks great! Thank you.

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: My husband and I are very pleased with the service we received on Monday, June 8, 2020. The technician was professional and informative prior to beginning the service. He worked quickly and neatly and gave an opportunity to ask questions. The technician appeared to be skilled and efficient. Our carpet looks great! Thank you.

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: I was very pleased with service the technician provided.

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: Hydro Clean is the best rug cleaning service I have ever used! My rug looks fantastic! A very hardworking and courteous young man did a very thorough job! Also, the employees at the office are a delight to work with; my questions regarding services, scheduling,etc. we’re answered in a very professional and thoughtful way. I highly recommend this company! Beth S./Towson.

Positive: Professionalism, Punctuality, Quality

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My experience with Hydro Clean was amazing!! The employees were very professional, conscientious, and did a wonderful job cleaning floors in my home! I would definitely recommend this company to others. Excellent customer service! Thank you Hydro Clean for doing such a phenomenal job in my home!

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: The young Associate that came out this morning was excellent. He went over everything, and there was no hidden fees. Thank you so much for your service, and I hope that I can recommend you to other clients.

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with our timeliness in completing the work?
• How was your experience with the first phone call to the company?

Comment: Hrdroclean cleaned my sofa. The staff were professional and did a very good job. The cost was lower than other services I checked. I would recommend.

Positive: Professionalism The Technician carefully scoped his work and kept us abreast of the job. . Maybe anecdotal but the house feels light and fresh . Glad I got this done!!

Positive: Professionalism Great techs, great job.

My carpet looks practically brand new, the guys at Hydro Clean were very professional and polite. Thank you for a job well done.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value This is the second time I’ve used HydroClean services and each time they’ve been prompt, professional and effective. The first time was to clean all the windows and sliding doors in a town house being sold and they did such a great job That multiple realtors asked for their information. Recently they cleaned the carpet in my basement and two sets of carpeted stairs and again did a great job. Very pleased with the company.

The men did an excellent job. They were polite, respectful, and answered all of my questions. They cleaned in the cracks of my sofa. They got the dog hair off my sofa as best as they could. The furniture spelled good once they left. Plus, they were kind to my four-legged son. They tickled him and spoke to him. Both gentleman represented Hydro Clean well.

Chris was wonderful! On time, did a great job! Carpets are singing! 👏😄. Thank you so much. Will see you next year! 👍.

Both young men were very courteous and professional ..k Kness.

very pleased with the tech and the service!

Technicians were very Courteous, Knowledgeable and Efficient. They answered any questions we had and offered advice.

Wilson and David were wonderful. Very professional. My carpets and rugs look brand new!

Wilson and David were wonderful. Very professional. My carpets and rugs look brand new!

Thank you, the two fellows, who did an excellent job of cleaning and placing protection on the carpet. It still is damp, but looks GREAT !!! Tomorrow it will be dry and will be enjoyed...for a long time !!! Many thanks.

Very pleasant and respectful gentleman!!

The men who came were Professional and extremely Hard working! My rugs look like new. I am so pleased Thank you.

They came out and cleaned the exterior of our home along with our deck. This is the third year and we are very happy with the job they did this year. Our siding, gutters and downspouts look great. We will be calling too schedule again in the spring next year.