Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
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  • S. Lebrun
    New Windsor, MD
    Reviewed on September 10th, 2020

    I had my sofa clean. Eric was professional and the sofa look good but it is pricey.

  • R. Zlotowitz
    Capitol Heights, MD
    Reviewed on September 9th, 2020

    I have used Hydro-Clean for carpet cleaning for many years. Their technicians are always very courteous and very well-trained. They ask that you move objects off of any furniture that you want moved, and then they do the rest, moving furniture carefully and replacing it on styrofoam blocks so that the wet carpet is not stained by the furniture. They are a bit pricier than they were when we first started using them, but they do a much above-average job. Eric was here today. I recommend him.

  • K. Beaudouin
    Nottingham, MD
    Reviewed on September 9th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I’ve worked with HydroClean before and that is why I had no hesitation calling them again to clean 4 white dining room chairs and one large white sofa (we have 2 black labs). Donovan was on time, professional, organized and did a great job cleaning furniture that has only been spot cleaned over the years. I fully recommend HydroClean and especially Donovan for any cleaning needs.

  • R. Johnson
    Odenton, MD
    Reviewed on September 7th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness Carper cleaning. Very professional and carpets look great.

  • A. Shumate
    Olney, MD
    Reviewed on September 5th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Juwann was very professional and took great care with confirming what needs to be done and taking care of my home.

  • M. D.
    Catonsville, MD
    Reviewed on September 5th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Yes, very happy with the service - thank you !

  • E. C.
    Owings Mills, MD
    Reviewed on September 5th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Technicians were courteous and timely. The only drawback is they didn’t clean under one sofa that’s easy to move. Overall, a good job.

  • M. Watt
    Oxon Hill, MD
    Reviewed on September 4th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness I’ve used Hydro Clean for years. They are always prompt, professional and courteous and they do a good job.

  • J. Coker
    Parkton, MD
    Reviewed on September 4th, 2020

    Positive: Professionalism, Punctuality Professional and efficient, David and Caleb did a fine job of cleaning of air ducts throughout my house! Thank you!

  • L. Gallea
    Parkville, MD
    Reviewed on September 4th, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness

  • C. Luddy
    Pasadena, MD
    Reviewed on September 3rd, 2020

    It was real easy to Schedule an appointment for carpet cleaning and hardwood floor cleaning. The service tech who did the job arrived on time with all necessary equipment. He was very professional and got the work done correctly and in a timely fashion.I would recommend this business to anybody that needs it especially when moving into a house like me.

  • L. Hardesty
    Perry Hall, MD
    Reviewed on September 3rd, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Carpet cleaning on stairs of a busy home. They worked around our schedule and showed when they said they would. Technician was professional and pleasant to work with.

  • Z. Wells
    Perryman, MD
    Reviewed on September 3rd, 2020

    Positive: Professionalism, Responsiveness Cleaning was done efficiently and scheduling was very convenient.

  • D. K.
    Phoenix, MD
    Reviewed on September 3rd, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: Yes, but I was hoping more stains would be removed. Very pleasant and courteous tech.

  • J. Sturm
    Pikesville, MD
    Reviewed on September 2nd, 2020

    Positive: Professionalism The gentleman that came was very friendly and professional. Moved my furniture around without a problem and did a great job. I definitely recommend this company.

  • T. Jackson
    Poolesville, MD
    Reviewed on September 2nd, 2020

    I received an upholstery cleaning of my sectional sofa and the technician Eric was very professional and he did an great job.

  • K. Palmer-Chalmers
    Pylesville, MD
    Reviewed on September 2nd, 2020

    Positive: Professionalism

  • C. S.
    Randallstown, MD
    Reviewed on August 31st, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: This is the second time that I have contracted Hydro Clean and I am pleased with the service performed. The technician was timely and efficient.

  • J. Schwartz Fiergang
    Chase, MD
    Reviewed on August 28th, 2020

    Every time they clean our carpets, they are professional and do an amazing job. The carpets look like new!

  • K. Williams
    Reisterstown, MD
    Reviewed on August 22nd, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I want to personally recognize Eric the service technicians. He was very thorough, and professional. I will recommend this company to my friends. And will be using the services again.

  • M. Peris
    Riderwood, MD
    Reviewed on August 21st, 2020

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Donovan and company (I’m sorry, but I cannot remember his assistants name) were excellent. Considerate and neat. They were quick and efficient providing little to no issue for the painters already working in my home. In all, neatly and speedily done. I am more than satisfied.

  • R. F.
    Riva, MD
    Reviewed on August 21st, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: We’ve used hydro clean for several years. It was time to have the carpets and rugs redone since we had family living with us for awhile with their dogs and ours. The hydroclean person was by himself ( I guess it was because of COVID) and he worked really hard and did a great job. I have never been disappointed.

  • G. James Morgan Sr.
    Cheltenham, MD
    Reviewed on August 20th, 2020

    Technicians take their time and provide a thorough cleaning.

  • G. S.
    Orchard Beach, MD
    Reviewed on August 20th, 2020
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: They were very professional and courteous. My carpet was pretty dirty. I feel they did an excellent job.

Review Central
4.99 out of 5 ( 1687 Reviews )
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  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
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