Hydro Clean Certified Restoration Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
1687 Reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Clear Filter
  • A. Vega
    Pylesville, MD
    Reviewed on November 6th, 2023

    Hydro Clean did it again! We use Hydro Clean for carpet and ventilation duct cleaning about every two years. The service has been consistently outstanding. This year the air duct cleaning service was performed by Donovan and William. They patiently and very professionally addressed all our questions, managed the equipment carefully around the house and completed the job on-time. Albin and Michael cleaned our carpets and entertainment room furniture. They paid careful attention to details, were very professional in their interactions with us and completed the job on-time. In addition, the customer service provided by Christina and Paige was outstanding. The online scheduling service is very convenient. Strongly recommend Hydro Clean.

  • R. Bolden
    Randallstown, MD
    Reviewed on November 5th, 2023

    From the customer service to the actual details of the actual rug cleaning, till she was back in my home, I had SUPERB SERVICE!!!! THANK YOU HYDRO CLEAN FOR REPAIRING AND CLEANING MY 18 YEAR OLD FRAGILE RUG THAT WAS 'LOVED' SO DEARLY!!

  • R. C
    Reisterstown, MD
    Reviewed on November 4th, 2023

    Your representative, Trevon, did an excellent job on the carpet. Very professional and quick. In and out within the hour. Job well done. Arrived in time. We would use the company again. Thanks.

  • K. McDonell
    Riverdale, MD
    Reviewed on October 28th, 2023

    The technicians did a great job! They were on time, professional, and courteous. My carpets and couch look like new! I was very pleased with the service, and would definitely use them again.

  • S. Cash
    Rockville, MD
    Reviewed on October 28th, 2023

    I used this company for carpet cleaning, and James was very friendly, and thorough. He did a wonderful job on my carpet, and he also took the time to answer all of my questions. I recommend Hydro Clean for your cleaning needs!

  • Z. Caplan
    Sandy Spring, MD
    Reviewed on October 27th, 2023
    • Your overall experience with our company.
    • How satisfied were you with our overall customer service?
    • How satisfied were you with our timeliness in completing the work?
    • How was your experience with the first phone call to the company?

    Comment: They did a fantastic job cleaning my sofa and living room rug!

  • L. Elias
    Savage, MD
    Reviewed on October 27th, 2023

    My technician Albin did a wonderful job. He was informative and honest about what I could expect from my service. Would definitely recommend Hydroclean to anyone struggling with stains on their carpet.

  • M. Duindam-Kazanjian
    Severn, MD
    Reviewed on October 24th, 2023

    I am very picky about my upholstery and Hydro Clean exceeded my expectations. Beautiful job and professional service. I'll be scheduling again with them.

  • J. Thomas
    Severna Park, MD
    Reviewed on October 22nd, 2023

    The technicians were very professional and courteous as always. I'll continue to use and recommend Hydro Clean.

  • Y. Appelbaum
    Shady Side, MD
    Reviewed on October 21st, 2023

    James was very professional and very responsive to questions and requests. Definitely a high rated company based on employees who are customer oriented.

  • E. Gonzalez
    Ellicott City, MD
    Reviewed on October 20th, 2023

  • S. Klein
    Columbia, MD
    Reviewed on October 20th, 2023

    Outstanding! Very Professional! Very Polite and listen to the customers needs.

  • T. Sommerville
    Annapolis, MD
    Reviewed on October 18th, 2023

    We had our home carpets cleaned by HydroClean and were very happy with the service. Our technician was Jonny Nolasco. He was professional and did a very thorough job. We will use them again next year.

  • D.
    Catonsville, MD
    Reviewed on October 18th, 2023

    The 2 technicians Travis and Bill were respectful, professional and explained how the work was going to be performed in detail. There was no damage to the house or vents and the team finished in a timely manner and all debris was cleaned from the house. Also when I called to schedule the service, Paige was very kind and explained the process and went above to provide documentation and set the appointment for service around my timeline that I requested. I will use this company again in the future and I highly recommend them.

  • C. Gordon
    Rockville, MD
    Reviewed on October 16th, 2023

    Hydrclean has cleaned my rugs for years! James did a great job!

  • D. Attman
    Towson, MD
    Reviewed on October 16th, 2023

    Dave was the best professional and wonderful!

  • J. Friedland
    Aberdeen, MD
    Reviewed on October 15th, 2023

    I’ve always used Hydro Clean. The value is great and they do a terrific job. My technician, Johnny, was the best! Organized, attention to detail, meticulous, and made sure my furniture was protected if necessary. Very pleasant and informative. A true asset for the company. I will definitely ask for him next time, and refer him to anyone who’s looking for getting services provided by Hydro Clean! Remember, ask for Johnny! 👍👏🏻😊

  • A. Hoover
    Hampstead, MD
    Reviewed on October 15th, 2023

    Amazing job to entire upper level of our

  • L. Elias
    Washington D.C., WA
    Reviewed on October 12th, 2023

    My technician Albin did a wonderful job. He was informative and honest about what I could expect from my service. Would definitely recommend Hydroclean to anyone struggling with stains on their carpet.

  • P. Raymond
    Silver Spring, MD
    Reviewed on October 12th, 2023

    The professionalism shown from the initial inquiry with a Wanda the customer service rep as well as Paige, to Devin the technician that gave estimates for the project, to James and David the two technicians that did the actual assignment, was exemplary and what made it even better was personable manner of everyone. The elimination of the past odor from past tenant was very noticeable the minute the job was almost completed. The look of the carpet, though still damp as it was just completed, is soo much better than the state is was left in. James and David did a fabulous job. This was a great value for the cost and I couldn’t ask for better.

  • K. Anthony-Parker
    Simsonville, MD
    Reviewed on October 12th, 2023

    My bedroom carpet was so smelly from my Frenchie peeing in it….after James left , it smells so good ..didn’t think it was possible. I’m getting James to do the rest of house..he was great.

  • A. Palmer
    Southern MD Facility, MD
    Reviewed on October 10th, 2023

    The Hydroclean technicians were very professional and friendly. They arrived on time and provided me with updates on cleaning my items and to ask me questions on my preferences. I would highly recommend. Thank you

  • A. Mangamama
    Sparrows Point, MD
    Reviewed on October 7th, 2023

    Everyone I encountered with the company was friendly & professional. The cleaning crews were on time and respectful of my house. They were able to remove years-old stains from my carpet and make my shower tile look brand new.

  • V. Gupta
    Spencerville, MD
    Reviewed on September 28th, 2023

    Mr James done the job it was great and one of the best service we received in years James was very polite helpful and professional Great service highly recommended

Review Central
4.99 out of 5 ( 1687 Reviews )
Request A Free Cleaning Estimate Today
Hydro Clean Service Area Map
Request A Free Cleaning Estimate Today
Awards & Affiliations
  • NADCA
  • IICRC
  • Butler
  • Angie's List Super Service Award 2016
  • Nadca Certified Air Systems Cleaning Specialists
  • Angie's List Super Service Award 2017
  • Review Us on Angie's List
  • Find Us on Angie's List
Sister Companies
Arrow
Read Our Reviews